Loyal female customer shopping with mobile in hand

Customer Loyalty

Simple, Powerful
Customer Loyalty Solutions

If you need a flexible, powerful and affordable points-based platform for your customer loyalty program, our SaaS Hawk Earn solution gives your customers the opportunity to earn, bank and spend points to encourage brand loyalty behaviors. Best of all, you can improve your program without dramatic increases in your spending.

79%

percent of shoppers look for deals in loyalty and reward programs before they go shopping.That’s why having an easy-to-use loyalty platform can play an important role in your marketing strategy and create a better incentives experience.

Our highly configurable solution makes it fast and easy to launch a new promotion, target a specific group of customers, or create relevant promotions around specific events, such as double points on the customer’s birthday. More powerful than a punch card or spreadsheet—and far more flexible than a custom site—Hawk Earn is designed to make it easy for your customers to engage with your brand.

Enjoy additional marketing value with built-in opportunities to host your videos, get customer data with custom surveys, and even ask a “question of the day” all tied to the opportunity to earn additional points.

Plus, with a customizable reward catalog, you can offer a wide array of desirable rewards, including prepaid reward cards, other merchants’ gift cards, your own gift card and your branded merchandise. Recently, one of our key loyalty partners has seen year-over-year participation growth of over 200% driven in large part by the variety of egift brands.4

Hawk Incentives provides end-to-end solutions, including platforms, rewardsand white-glove service.

3.Source: Blackhawk Network client, based on 2016 results.
4. Source: A Hawk Incentives rebate experience online survey of 2,001 Americans wascompleted between February 28 and March12, 2017, using Leger’s online panel, LegerWeb. A probability sample of the same size would yield a margin of error of +/-2.0%, 19 times out of 20.

We Know Rewards

From prepaid reward cards and gift cards, to mobile and digital gifts, you’ll find the right reward to incent the right behavior in our broad global offering that includes more than 1,500 incentives choices.

Universal Prepaid Rewards Cards

Ideal for large corporate incentive programs, these universally accepted cards from major networks allow everyone to choose their own reward. Plus, we offer an exclusive prepaid reward card gives its bearer the opportunity to get back 5% of their total spend when they use the card to shop at participating merchants.

Max Prepaid Reward Cards

Powered by our DirectSpend® merchant filtering capabilities, this “Super Gift” card can be used at 160 popular merchants. It’s an affordable option that helps your incentive budget go further.

Multi-Merchant Cards

Network-branded cards featuring our patented DirectSpend® merchant filtering process let you direct cardholder spending to a specific category or group of merchants. We have some pre-existing multi-merchant products you can use, or you can create your own.

Virtual Open-Loop Reward Cards

Earn it now and get it now, with prepaid reward cards available in electronic format that can be immediately emailed.

Gift Cards

Our wide selection of popular single-merchant cards is often the right choice for specific strategic goals.

eGifts

Our digital version of gift cards, available in the US, Canada and many other countries and currencies.

We deliver engaging platforms that are quick to launch, highly configurable, and easy to use.

The points-based platform to incent individual and business partners. Our SaaS, cloud-based platform is easy to launch, simple to own and manage, and a cost-effective solution to drive loyalty with your audience.

Learn More

Our reward delivery platform that connects your people and platforms to the right rewards, Hawk Marketplace enables comprehensive reward management via our portal and API solutions. It provides ordering, funding, loading, activation and reporting services for 700+ rewards for your organization.

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Questions? Let's Talk.

Give us a call at 866.219.7533 today to learn more.

Service & Support

We don’t only strive to offer a better experience for your customers. We’ve created a better experience for your business too.
Account Management

We offer onboarding with kickoffs, project plans and action logs, supplemented with weekly calls, monthly check-ins, quarterly business reviews and annual client assessments.

Client Success

Our experienced client success team delivers continual optimization and strategic insights.

Customer Service

We offer award-winning contact centers in the US and nearshore. Service options include email and live operator coverage seven days a week. Support in 17 languages available.

Fulfillment Options

Choose from branded prepaid reward cards, checks and virtual or physical rewards.

Reporting and Analytics

We offer a 24/7 reporting portal with standard and custom dashboards. Benefit from our in-house analytics team with data-driven insights and program enhancements.

Validation and Fraud Management

We help you protect your investment with complex program validation and risk management options for claim processing and reward issuance.

Strategic Alliances

Our wide range of industry-leading alliances gives us the added power to offer you more.

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