Loyal female customer shopping with mobile in hand

Customer Loyalty

The Right Reward Mix
Drives Customer Engagement

The right mix of rewards can increase program performance by 300–500%. To get the right rewards and options—everything from the most popular gift card brands to digital reward delivery—Hawk Incentives has the reward card catalog, APIs, promotions and support to kick your loyalty program into high gear. 

It all starts with the right rewards. When you offer the brands your loyalty program participants want, you create engagement by driving earning and increased redemption, resulting in a better brand experience. To take your program to even higher levels of engagement, layer in digital rewards (egifts) with the option for immediate delivery, special promotions to drive more power per point, and a wide range of denominations.

What brands do your participants want? The answer: All of them! Our research shows that preferences shift based on demographic, reward value and application. For example, for rewards valued at $5, Millennials prefer a Food & Beverage digital reward. And for rewards of $50, Boomers like the idea of a physical Universal Prepaid Card that’s mailed to them.1 Work with Hawk Incentives to gain access to more than 700 gift and reward options, and the crucial reward preference data you need to make effective selections. Pair that with our available promotions and award-winning customer service, and true loyalty is definitely in the cards for your brand. 

1.Source: Hawk Incentives Reward Preference Study, March 2017
 

We Know Rewards

From prepaid reward cards and gift cards, to mobile and digital gifts, you’ll find the right reward to incent the right behavior in our broad global offering that includes more than 1,500 incentives choices.

Universal Prepaid Rewards Cards

Ideal for any corporate incentive program, these universally accepted cards from major networks— in your choice of single-load or reloadable—allow everyone to choose their own reward. Plus, we offer an exclusive prepaid card option that gives its bearer the opportunity to have 5% of their total spend credited back to their card when they use it to shop with participating merchants.

Max Prepaid Reward Cards

Powered by our DirectSpend® merchant filtering capabilities, this “Super Gift” card can be used at 160 popular merchants. It’s an affordable option that helps your incentive budget go further.

Multi-Merchant Cards

Network-branded cards featuring our patented DirectSpend® merchant filtering process let you direct cardholder spending to a specific category or group of merchants. We have some pre-existing multi-merchant products you can use, or you can create your own.

Virtual Open-Loop Reward Cards

Earn it now and get it now, with prepaid reward cards available in electronic format that can be immediately emailed.

Gift Cards

Our wide selection of popular single-merchant cards is often the right choice for specific strategic goals.

eGifts

Our digital version of gift cards, available in the US, Canada and many other countries and currencies.

Questions? Let's Talk.

Give us a call at 866.219.7533 today to learn more.

Service & Support

We don’t only strive to offer a better experience for your customers. We’ve created a better experience for your business too.
Account Management

We offer onboarding with kickoffs, project plans and action logs, supplemented with weekly calls, monthly check-ins, quarterly business reviews and annual client assessments.

Client Success

Our experienced client success team delivers continual optimization and strategic insights.

Customer Service

We offer award-winning contact centers in the US and nearshore. Service options include email and live operator coverage seven days a week. Support in 17 languages available.

Fulfillment Options

Choose from branded prepaid reward cards, checks and virtual or physical rewards.

Reporting and Analytics

We offer a 24/7 reporting portal with standard and custom dashboards. Benefit from our in-house analytics team with data-driven insights and program enhancements.

Claims Processing

Accurate mail-in and digital claim and submission validation is a snap with our powerful rules-based validation engine, team of claim processors and leading fraud and risk management protocol.

Validation and Fraud Management

We help you protect your investment with complex program validation and risk management options for claim processing and reward issuance.

Strategic Alliances

Our wide range of industry-leading alliances gives us the added power to offer you more.

We deliver engaging reward platforms that are quick to launch, highly configurable, and easy to use.

Our reward delivery platform that connects your people and platforms to the right rewards, Hawk Marketplace enables comprehensive reward management via our portal and API solutions. It provides ordering, funding, loading, activation and reporting services for 700+ rewards for your organization.

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