Female customer with shopping bags looking at her mobile phone for customer rewards

Customer Rewards

Customer Rewards Solutions
That Build Relationships

If you wish you could simplify and streamline all of your reward ordering, Hawk Incentives offers a solution that includes full-service or self-service access to our broad portfolio of open-loop prepaid reward cards, closed-loop gift cards, filtered cards and value-added cards, in both physical and digital formats.

In 2016, we issued over 50 million incentives, so you can count on our experience to support you and your program and offer the reliability you need during peak seasons.

Plus, we can help you with:

  • A comprehensive rewards portfolio so you don’t need to manage multiple vendor relationships
  • End-to-end reward program management, including bank and network approvals, inventory management, fulfillment and cardholder support
  • Compliance expertise and management to keep up with ever-changing, complicated regulations so you don’t have to
  • Brand marketing that allows rewards to be customized to extend your brand’s reach
     

When you need insights into which customer rewards cards are most desirable for your incentive program, our experts can help you determine whether brandable options, including prepaid rewards, patented filtered cards or our exclusive 5 Back cards are the best choice. We also offer a broad selection of closed-loop gift cards. In a recent rewards preference study, we discovered that customers, sales people and employees enjoy having choices—including physical and digital delivery options or an array of incentive options—and we’re happy to share those insights with you to help you create a better incentives experience.2

Hawk Incentives provides end-to-end solutions, including platforms, rewards and white-glove service.

2 Source: A Hawk Incentives rewards preference survey of 1,022 smartphone-owning Americans was completed by Leger online between February 10 and 28, 2017. A probability sample of the same size would yield a margin of error of +/-3.07%, 19 times out of 20.

We Know Rewards

From prepaid reward cards and gift cards, to mobile and digital gifts, you’ll find the right reward to incent the right behavior in our broad global offering that includes more than 1,500 incentives choices.

Universal Prepaid Rewards Cards

Ideal for large corporate incentive programs, these universally accepted cards from major networks allow everyone to choose their own reward. Plus, we offer an exclusive prepaid reward card gives its bearer the opportunity to get back 5% of their total spend when they use the card to shop at participating merchants.

Max Prepaid Reward Cards

Powered by our DirectSpend® merchant filtering capabilities, this “Super Gift” card can be used at 160 popular merchants. It’s an affordable option that helps your incentive budget go further.

Multi-Merchant Cards

Network-branded cards featuring our patented DirectSpend® merchant filtering process let you direct cardholder spending to a specific category or group of merchants. We have some pre-existing multi-merchant products you can use, or you can create your own.

Virtual Open-Loop Reward Cards

Earn it now and get it now, with prepaid reward cards available in electronic format that can be immediately emailed.

Gift Cards

Our wide selection of popular single-merchant cards is often the right choice for specific strategic goals.

eGifts

Our digital version of gift cards, available in the US, Canada and many other countries and currencies.

We deliver engaging platforms that are quick to launch, highly configurable, and easy to use.

Our reward delivery platform that connects your people and platforms to the right rewards, Hawk Marketplace enables comprehensive reward management via our portal and API solutions. It provides ordering, funding, loading, activation and reporting services for 700+ rewards for your organization.

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The points-based platform to incent individual and business partners. Our SaaS, cloud-based platform is easy to launch, simple to own and manage, and a cost-effective solution to drive loyalty with your audience.

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Questions? Let's Talk.

Give us a call at 866.219.7533 today to learn more.

Service & Support

We don’t only strive to offer a better experience for your customers. We’ve created a better experience for your business too.
Account Management

We offer onboarding with kickoffs, project plans and action logs, supplemented with weekly calls, monthly check-ins, quarterly business reviews and annual client assessments.

Client Success

Our experienced client success team delivers continual optimization and strategic insights.

Customer Service

We offer award-winning contact centers in the US and nearshore. Service options include email and live operator coverage seven days a week. Support in 17 languages available.

Fulfillment Options

Choose from branded prepaid reward cards, checks and virtual or physical rewards.

Reporting and Analytics

We offer a 24/7 reporting portal with standard and custom dashboards. Benefit from our in-house analytics team with data-driven insights and program enhancements.

Validation and Fraud Management

We help you protect your investment with complex program validation and risk management options for claim processing and reward issuance.

Strategic Alliances

Our wide range of industry-leading alliances gives us the added power to offer you more.

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