The promotion and rebate platform to acquire and engage customers. Our platform is designed to launch quickly, allowing you to configure your desired promotional experience easily. Our suite of engagement modules allows you to survey, collect reviews, share socially and launch a referral program all from a single submission. Using Hawk Redeem, you can create deep loyalty by elevating engagement with our modules and data collection, reduce the friction of the submission process, with an easy-to-use interface and respond to market quickly, with our ability to stand up new programs in days.
Hawk Redeem’s configurable admin tools enable your account manager to quickly launch new promotions, with no IT needed. The flexible architecture allows for workflow management, customizable attributes and, of course, your branding.
You can also include email opt-in, dynamic survey questions or banner ads to your submission process, making each customer experience an opportunity to build a better brand relationship, with extended communication and data collection.
“Keep it simple,” is a great motto. With a streamlined, mobile-responsive submission, customers have the frictionless experience they demand, and you still get the data you need. Our platform enables image and receipt upload, as well as the ability to print and mail.
Today’s customers want reward choice. This means different types of rewards and reward delivery. Our ClickChoice℠ allows you to offer customers their choice of reward type, and the ability to choose physical or digital delivery. It’s the perfect solution for today’s choosy customers.
Hawk Redeem offers additional modules that make the most of your customer rebate engagement, including product reviews, refer-a-friend programs, social sharing and dynamic surveys, creating a whole loyalty ecosystem within the promotional experience.
Online 24/7 submission tracking provides easy access for your customers, and our customer service portal provides access to our customer care team through chat, email and phone support.